Oscar Andres Valdes Alvarez
Support analyst
Perfil profissional
Support engineer in the telecommunications area, with the ability to manage and support, with technical criteria, the intervention of communication network equipment and systems at the level of IP telephony, applications, software and networking.
Experiência de trabalho
Support analyst, in charge of managing and providing solutions on the platform implemented in the client at the level of ip telephony, applications, device management at the LAN level.
realização principalExperience Teamwork. Execution of projects. Infrastructure implementation and administration. Troubleshooting.
Support analyst in the services area focused on the implementation and administration of IP telephony platforms and networking-based services in different projects.
realização principalStrengthening of knowledge. Teamwork. Execution of projects. Infrastructure implementation and administration.
Support technologist in the services area focused on the implementation and administration of telephony platforms and software tools for communications services.
realização principalAbility to develop knowledge about the product. Customer service provision. Execution of projects and reports.
Formação acadêmica
Institucion universitaria itm | Undergraduate
