Manage the hardware of the systems. - Manage the installed applications. - Manage and update content for the website of the Personería de Envigado, according to the requirements requested by{** *}administration. - Check the proper functioning of the system. - Inventory the use of resources by users and their periodic updating - Manage the security of the information delivered for its correct custody in the systems provided

Large-scale technological renewal of computer equipment, change in the form of support provided by the municipality of Envigado.

Perform administration of all services and internal servers for the functions of all employees, validation of 15 daily servers, backup copies and user training.

Review of all remote office networks and their adequacy, migration of cloud services

Internal user support of the companyReview of the incident system and solution of casesPrioritization of cases according to company policies.Inventory validationsBasic installation of applications and programming of profiles for users.Review of servers and their resourcesReview of mail in spam platforms and mail validations to be sent to users.Installation and configuration of VPNs for end usersVisit on site for customer requirementsRemote support on cell phones

Analyzed complex situations, adaptation to new roles.