Joel David Guzman Barros
Customer Service
Perfil profissional
Desarrollador Java e ingeniero mecánico bilingüe con más de 1 año de experiencia en servicio al cliente , con habilidades en programación Java , framework Spring , bases de datos relacionales y resolución de problemas con el paradigma POO . Apasionado por aprender nuevas tecnologías y autónomo para investigar y adquirir conocimientos
Experiência de trabalho
Customer Service Associate
amazon operation services colombia | Maio 2021 - Agora (5 years 6 months)
Billingual (Es/En) Chat Agent
sutherland global services | Dezembro 2016 - Janeiro 2018 (1 year 1 month)
Provide efficient customer service. Develop soft communication skills (soft skills) with the user. Meet performance indicators.
realização principalDevelop continuous improvement projects and share skills for team growth and improve customer satisfaction. Increase performance indicators.
Formação acadêmica
Java Developer Bootcamp
Educacion it | Bootcamp
Educacion it | Bootcamp
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