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Carolina Chirivi

Coordinator
Habilidades
(Auto-avaliação)
Adaptability to change 90%
Leadership 90%
Creativity 90%
I work in a team 90%
línguas
English:
  • Speaking
    70%
  • Reading
    70%
  • Writing
    70%
Perfil profissional

Organizational Management, based on human talent towards innovation and change, in the development of strategic objectives, in contexts of agility.

Experiência de trabalho

Coordinator
nexa bpo | Julho 2018 - Fevereiro 2021 (2 years 7 months)

Control of the operation: daily follow-up, periodic strategic meetings and at the end of the retrospective period, in connection with the bank's involved areas, in compliance with the organization's mission objectives. Creation of commercial and relational strategies, with public and private entities in inspection of the fulfillment of commercial and process goals, based on continuous adaptation.

realização principal

Management of commercial talent, from their selection, training and support, to the development of innovative competencies in commercial management and a transparent and incremental value offer to our clients.

Commercial
sinergy consulting group | Maio 2015 - Maio 2018 (3 years)

Control Carrying out diagnosis and consulting for companies interested in generating efficient production models in the context of innovation, in different areas, in support of issues such as; change management, strategic planning, climate, communication, DNA and culture etc. Design of solutions for work teams, support in the implementation, development and evaluation. project, in each of its stages, together with the preparation and presentation of corresponding reports

realização principal

Management and advancement for new opportunities with clients, to perceive, create and sustain their businesses.

Relationship Manager
citibank colombia | Julho 2011 - Setembro 2014 (3 years 2 months)

Accompaniment to clients of the preferred segment, in making financial decisions through the sale of banking products and services. Generation of commercial strategies for customer loyalty and deepening of the Citi Priority segment.

realização principal

New customer relationship model, based on trust.

Formação acadêmica
Political Science
Universidad militar nueva granada | Undergraduate
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