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Lina Maria Potes Fuentes

Master in Strategic Marketing
Habilidades
(Auto-avaliação)
Client service 80%
Troubleshooting 80%
Teamwork 80%
Strategic planning 70%
Marketing 70%
Leadership 70%
Achievement of objectives 70%
línguas
English:
  • Leitura
    70%
  • Escrevendo
    70%
Spanish:
  • Escrevendo
    70%
  • Leitura
    70%
  • Fala
    70%
Perfil profissional

Marketing professional, master's degree in strategic marketing, Autonomous University of the West, emphasis on psychographic segmentation; with experience in the administrative and commercial area, skills in customer service.

Experiência de trabalho

Coordinadora De Operaciones Y De Servicio Al Cliente
industrias dolly | Janeiro 2020 - Agora (6 years 10 months)

Analyze the viability of the Markets/Products relationship. Increase market share in the business sector. Ensure proper use of resources. Development of strategic alliances. Development of products that meet customer needs. Direct and coordinate the operations of the company. Strategic customer management. Management of bank portals, payment to suppliers, customer service, quotes, tenders, pricing.

realização principal

Expand the product portfolio to current customers (cross-selling) generating an increase in sales, contributing to profitability, greater customer knowledge and value creation. Reactivate inactive clients by providing solutions to their specific needs.

Management Assistant
industrias dolly | Janeiro 2019 - Dezembro 2019 (11 months)
habilidades usadas

Functions: Manage banking portals. Support in billing and portfolio collection. Responsible for entering accounting receipts: purchases, expenses, credit notes, debit notes. Responsible for leading the sales process managing the commercial part. Control and guarantee factory operation to deliver just in time. Design and execution of continuous improvement strategies, aimed at achieving objectives with concrete results.

realização principal

Implement the electronic invoicing process, simplifying internal procedures with online information in electronic format, through the siigo cloud administrative software. Structure the supply chain according to the needs of each client.

Formação acadêmica
Marketing and Advertisement
Universidad santiago de cali | Undergraduate
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