Professional technician in administrative and professional technical assistance in human talent management, studying the third semester of psychology with four years of experience in the administrative, human talent, and customer service sector.
Administrative and financial support assistant in charge of providing virtual and face-to-face telephone advice on direct financing with the university, responding to emails with requests, complaints and claims, virtual documentation management, call center for students with requests from the financial area, account statements processes I have icetex registration, admissions processes.
User service in the office of the unit for victims of the armed conflict in the municipality of Jamundi, request for petitions, complaints and claims, radiation of documentation, management of the state humanitarian aid platform, management of digital files, virtual face-to-face customer service and telephone, development of welfare projects aimed at vulnerable population
realização principalRecognition as the best public servant of the year 2020 in dependency.
Analyst in charge of the area of human talent, selection, evaluation and studies of professional profiles that adapt to the position that was required, prepare documentation for hiring, affiliation, retirement and social security payments, execute and develop labor welfare programs, prepare memorandums and disciplinary observations and activities of the administrative area such as customer service request requests complaints and claims management of databases.
realização principalI always stood out for being an excellent colleague and had the recognition of my co-workers