Handled customer service for campaign services, presented support options, improved customer satisfaction, contributed to positive work environment.

Managed customer inquiries and complaints, provided tailored solutions, and supported internal relationship management.

Provided support in administration and management of HR budget, coordinated invoicing and payroll data, managed vendors, ensured compliance with procedures, optimized internal processes.

Supported HR operations, managed department budget, coordinated payroll and vendor management.

Planned and executed training events, managed procurement with E2 and Ariba, coordinated logistics for U.S. and Colombian staff, analyzed data for reports, ensured compliance with U.S. government regulations.

Supported operational and logistical needs, managed procurement, coordinated travel logistics, and handled data analysis for reporting.