Define the processes of the administrative area and human resources according to the growth and vision of the companies, structuring of processes to help in technical projects, implementation of the occupational health and safety management system of companies and active consortiums, perform payroll settlement, and social security forms, in addition to carrying out activities of the human management area, such as hiring, monitoring personnel activities

Structuring of the processes of administrative and technical areas, which improved working times in each of them, draw manuals, and defined processes and tasks assigned for each role created in the company

Commercial assistance to vendors of hardware stores, monitoring of customer sales volume by area month by month, internal and external customer service, organization of customer database, monitoring of old customers to resume purchases, compliance with the monthly budget in all lines of business, obtaining new clients in the north savannah and north of Bogotá, follow-up of material deliveries and quality procedures

Re-entry of more than 30 old clients who, for different reasons, did not want to continue buying from the company, and the opening of an industrial client, Disensa, which allowed the growth of a new commercial line.

Personalized attention to customers at the Point of Sale of all lines of business, stock verification (maximum and minimum), inventory at the Counter, cold contact (via telephone) to new and old customers, monitoring of the sales process with customers from different areas of country, effective closing of negotiations, invoicing of products, dispatch of products under custody of the point of sale, guaranteeing monthly compliance for each line of business.

I retained customers who purchased the company's products in the last year. Increased 40% monthly sales on Parts Line in the last year. I streamlined the billing process from 3 minutes to 1 minute, with the help of a proposal from Regional Management.