Customer service, both internally and externally. Escalate failures to higher level areas Support at level 0, 1 and 2

I am currently developing an improvement process to reduce the times in the solution of failures at the application level.

Analyze and execute technology updates. Execute and design guarantee processes for fixed assets with the different suppliers of the company.

Implement a manual for the control of fixed assets. Design contingency plans at the security level. development of plans

Design technological and telecommunications projects. Analyze security flaws. Provide internal and external technical support. Correctly and effectively use computer tools for analysis

I managed to improve the interface and usability of the company's website. I made a portfolio of technological services established by the company