Disciplined and detail-oriented professional with experience in customer service, digital support, and bilingual communication. I excel at problem-solving, adaptability, and meeting deadlines, ensuring customer satisfaction.
Customer service via chat in English and Spanish, resolving queries about orders, returns and online service, with clear and effective communication.
realização principalBilingual customer service, query resolution and improvement of customer experience.
Preparation of reports in Excel, monitoring and control of attendance, management of registration information and logistical routing.
realização principalReport management, attendance control and logistics coordination.
Generating reports in Excel, assisting with registration and departure via mobile app, user support and attendance control.
realização principalMobile app support, report generation, and attendance tracking.