Carry out follow-up, implementation and updating of the strategic plan for information and communication technologies for the Secretary of Education of Rionegro, including the supervision of connectivity projects through fiber optics in 38 official educational centers of the municipality. Support and development of applications from the secretary of education. Administration of office automation platforms - migration and integration (office 365 and Google Work Space)

On-site support analyst for Grupo EPM, in charge of support in the eastern region of Antioquia. onsite end user support

Help Desk Analyst, for Grupo Bancolombia and DELPHI, Experience in Telephone, Email and Chat Support