Frank Kelly
Delivery Manager
Perfil profissional
IT infrastructure and service management professional with over 10 years of experience leading technology operations, infrastructure support, network administration and service delivery in corporate, multi-site and remote environments
Experiência de trabalho
Network infrastructure management and monitoring for residential and business clients, connectivity problem diagnosis and resolution, Windows Server and Active Directory administration, CCTV support and administration.
realização principalNetwork infrastructure administration and monitoring, WiFi network optimization (UniFi, Cisco), MAC-OS equipment support, Microsoft 365 and ENTRA management.
Leadership of service and infrastructure projects, improvement of system availability and reliability, level 2 and 3 support for Microsoft and Google applications.
realização principalDesign of IT infrastructure solutions, support for Microsoft and Google applications, management of servers in VmWare.
Cloud server administration, migration to Windows Server 2019, Exchange and Microsoft 365 management, help desk leadership, CLARO provider management.
realização principalAdministration of IaaS cloud services, migration and management of Windows servers, management of support teams, management of suppliers and KPIs.
Formação acadêmica
Universidad de la sabana | Specialization
