- Understanding of the business model. - Agile methodologies (SCRUM), Design Thinking, Human Centered Design and Lean UX. - Prototyping in Figma - UX (UX Research - User personas - Jorney map - Benchmarking). - Conduct UX and UI Usability interviews. - Carry out low and high fidelity prototyping. - User interviews, user testing and validation of prototypes. - Heuristic Evaluation.
- UX (UX Research -User personas- Benchmarking). - Conduct UX and UI Usability interviews. - Prototype new functionalities. - User interviews. - Manage academic projects with client schools in LATAM. - Train account leaders, teachers and new team members. - Monitor and support the progress of clients on the platform. - QA of platform functionalities.