juan pablo fajardo CV

Juan Pablo Fajardo

Ingeniero De Soporte Al Cliente

Perfil profissional

Mechatronics Engineer with expertise in programming ( Python , C++ , Matlab ) , data science , machine learning , and real-time IoT projects . Strong skills in deep learning , data analysis , and cloud integration . Leadership and communication abilities

Experiência de trabalho

Marketing Tech Pro

meta (teleperformance campaign) | Novembro 2024 - Abril 2025 (5 meses)

habilidades usadas

Installed Meta Pixel and APIs on client websites. Analyzed real-time customer behavior data. Used tools like Stape and Zapier.

realização principal

Technical implementations on client websites (Meta Pixel, API). Real-time data analysis for customer behavior tracking.

Customer Support Engineer

genial.io | Março 2024 - Agosto 2024 (5 meses)

habilidades usadas

Supported customers with web platform and hardware issues. Managed and updated central database (MongoDB).

realização principal

Handled customer requests for web platform/hardware. Updated and modified data in MongoDB. Provided technical support.

Freelance Developer

freelance | Fevereiro 2024 - Março 2024 (1 mes)

habilidades usadas

Created automated response systems using WhatsApp and Telegram APIs. Integrated Google API for enhanced automation.

realização principal

Developed automatic response systems via WhatsApp/Telegram. Integrated Google API and Telegram API for automation.

Formação acadêmica

Master in Mechatronics Engineering
Universidad militar nueva granada | Maestría

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