Business administrator with emphasis on commercial management and strategic planning, currently studying Business Intelligence. Extensive experience in developing and implementing business strategies and project management.
Responsible for managing stakeholder relationships, budgets and sales projections, as well as developing commercial and customer service strategies.
realização principalStakeholder relationship management and meeting sales targets.
Plan, organize and control campaigns, develop strategies to meet sales budgets and automate procedures to improve efficiency.
realização principalPlanning and control of telecommunications campaigns.
Project churn intentions, create retention tools, and audit invoices to ensure compliance with penalties and bonuses.
realização principalLeadership in customer service channels and improved retention effectiveness.