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Johanna Marcela Guarin Villegas

Commercial Channel Corporate Advisor
Habilidades
(Auto-avaliação)
Commercial management 100%
Business closure 100%
Result oriented 100%
Dynamism 100%
Negotiation skills 100%
Attention to detail 100%
Assertive communication 90%
línguas
Perfil profissional

Professional in Business Administration, specialist in Project Management. With work experience of more than 13 years in the commercial area, in companies in the financial and health sectors; leading teams

Experiência de trabalho

Corporate Channel Commercial Advisor
comercializadora santander | Dezembro 2021 - Junho 2022 (6 months)
habilidades usadas

Coordinate and lead the operational and commercial management of the Medellin area, development of strategies for meeting goals, customer maintenance, achievement management and PQR solution; elaboration of commercial closings; review and analysis of management indicators of the commercial area; preparation of weekly reports; budget management; achievement of new clients, portfolio recovery, billing

realização principal

Comprehensive management of the commercial and administrative process (portfolio, billing, portfolio recovery, guarantee management, credit notes, order management). Management and negotiation of high impact amounts with clients from the corporate sector

Commercial Deputy Director
dentix | Abril 2019 - Setembro 2021 (2 years 5 months)
habilidades usadas

Coordinate and lead the operational and commercial management of the clinic, development of strategies for meeting goals, positioning, management and solution of PQR; work team management; elaboration of commercial closings; review and analysis of management indicators of the commercial area; preparation of daily reports; budget management; guarantee the effective filing of credits with financial entities for the clients that take this payment alternative; tracking

realização principal

Design table for the measurement of internal indicators. ✓ Design of strategies to improve the performance of personnel, increasing the company's indicators ✓ Winner in 7 opportunities, with the recognition of the best commercial management by area.

Business Consultant
scotiabank colpatria | Janeiro 2016 - Dezembro 2018 (2 years 11 months)
habilidades usadas

Prospect and search for potential customers; raising money through the portfolio of services; accompaniment from pre-sale to post-sale; seek customer loyalty by offering the indicated product; customer follow-up, effective sales closings to meet goals; solution to PQRS; ensure the successful collection of insurance premiums; guarantee compliance with the processes in the prevention of money laundering; cancellation of credit products; reca

realização principal

Recognition for cumulative compliance with goals greater than 100% 2**********-2018 ✓ Cumulative compliance of 200% in multi-product 2**********-2018 ✓ Recognition for best customer rating in NPS.

Formação acadêmica
Business Administration
Universidad pontificia bolivariana | Specialization
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