Professional in Business Administration, specialist in Project Management. With work experience of more than 13 years in the commercial area, in companies in the financial and health sectors; leading teams
Coordinate and lead the operational and commercial management of the Medellin area, development of strategies for meeting goals, customer maintenance, achievement management and PQR solution; elaboration of commercial closings; review and analysis of management indicators of the commercial area; preparation of weekly reports; budget management; achievement of new clients, portfolio recovery, billing
realização principalComprehensive management of the commercial and administrative process (portfolio, billing, portfolio recovery, guarantee management, credit notes, order management). Management and negotiation of high impact amounts with clients from the corporate sector
Coordinate and lead the operational and commercial management of the clinic, development of strategies for meeting goals, positioning, management and solution of PQR; work team management; elaboration of commercial closings; review and analysis of management indicators of the commercial area; preparation of daily reports; budget management; guarantee the effective filing of credits with financial entities for the clients that take this payment alternative; tracking
realização principalDesign table for the measurement of internal indicators. ✓ Design of strategies to improve the performance of personnel, increasing the company's indicators ✓ Winner in 7 opportunities, with the recognition of the best commercial management by area.
Prospect and search for potential customers; raising money through the portfolio of services; accompaniment from pre-sale to post-sale; seek customer loyalty by offering the indicated product; customer follow-up, effective sales closings to meet goals; solution to PQRS; ensure the successful collection of insurance premiums; guarantee compliance with the processes in the prevention of money laundering; cancellation of credit products; reca
realização principalRecognition for cumulative compliance with goals greater than 100% 2**********-2018 ✓ Cumulative compliance of 200% in multi-product 2**********-2018 ✓ Recognition for best customer rating in NPS.