• Provide entry or exit assistance that allows orienting and informing users about their different PQRS. • Record the above activities in the software available for monitoring and managing the operation. • Provide support in the activities required for the dissemination, socialization, implementation, development and monitoring of the services provided in the Contac Center. • Support face-to-face campaigns if required.

They allowed me to carry out education and training focused on customer service, verbal and non-verbal communication and strategies in managing internal indicators.

Production and Logistics to make possible the reproduction of Colombian cinema in the field, as well as the preparation of training spaces in cinema, direction and technical management of equipment. - Management of Networks of the Festival and the Dialekta Foundation promoting and displaying the different activities carried out.

Contribute to peasant communities to see Colombian cinema and support art in different parts of the country

Strategic contact with journalists in different media, both television, press, radio and digital in order to promote ventures through Free Prees and Public Relations. Likewise, the press releases related to each undertaking were made.

Apply public relations and Free Prees with ventures that were becoming known at the national level.