● Digitization and verification in cadastral and invoicing context on the technical inspections carried out in the field; in case of failure, a refund is made with its corresponding follow-up ●Database management (Excel tool) Visit control, work assignment, follow-up by expiration dates. ● Control and management of PQRS that is executed in accordance with the different needs and requirements of users and internal regulations.

 Specific analysis of cadastral issues  New Control and monitoring system for returns made to logistics assistants  Knowledge of the PQR process presented in the provision of the public toilet service), in terms of both operational and current regulations

Improve control of service and quality levels.  Control of courier personnel, through the development of constant reports that allow the efficiency of operations.  Advice in the legal social area- Affiliations to social security  Offer support to solve unforeseen events and/or contact the client, if required, to keep him informed of possible unforeseen events in messaging management.

 Improve the order and zoning of the messaging area, complying with timely and efficient service.  Negotiation with suppliers nationwide for the payment of invoices.  Control and monitoring of affiliation consultancies provided.