-Commercially manage the placement of consumer loans, rotating quota and credit card. -Execute action plans to make the databases of the different financing programs profitable. -Support acquisition products through cross-selling. -Identify customer needs to promote the most appropriate products. -Build loyalty of existing customers through excellent attention and service, in-person, telephone and telematic advice to customers

-Developed skills for the Interpretation of Financial Information and evaluation of Credit History. -Maximized cross-selling in disbursements, impacting liability products such as insurance and savings accounts . -Monitoring and closing commercial operations with important benefits

Administer, manage, control the procedures and standards established by the bank. -Supervise the cash management process, custody of securities. -Ensure that the service agreements established by the bank are met. bank with suppliers. -Be a constant trainer and trainer of the staff in charge, keeping them updated on the procedures and their modifications aimed at responding to the productivity of tellers and service standards.

-Management of service quality processes in real time, minimizing the glosses that represented medium and high risk in the branch's operational processes. -Supervision of customer service levels in accordance with the values