Defined and executed design and research needs that drove user and client advocacy Created UX research plans and protocols and facilitating sessions in various methodologies Managed research projects in all stages across multiple tools { ***}Collaborated with UXD colleagues to ensure high-quality research output Used UX research methodologies, standards, and processes that explore cohesive experiences, use cases, and behaviors Worked with UXD peers and cross-functional partners to establish an under

Created digital products and services for customers such as Mavenir in interdisciplinary teams with product managers, software developers and other designers Conducted workshops and presentations Created concepts, UIs and prototypes, validate them with end users and implement them well together with development Created, maintained and expanded design systems Lead, mentor and supported junior team members through knowledge transfer and guidance

Created artifacts, prototypes, and specs using tools like Figma, Miro, Protopie, and Photoshop that enable developers to implement features efficiently. Provide patterns, best practices, and guidance on interaction/visual design for different devices.{* **} Drive product solutions that are rooted in human-centered design and research insight, and advocate for design thinking, and facilitate effective, inclusive design processes.