Analysis of information on applications for annuities. Definition and calculation of economic benefits. Management between Protection and insurers for the quote and contracting of annuities. Analysis and processing of inconsistencies . Analysis and improvement of processes. Attention to internal clients.

Leader in document management project and implementation of ERP SincoSoft Attention and support for management and administrative area requirements. Design and execution of procedures and instructions for the administration of document management and archiving . Control of the documentary inventory and updating of the database. Coordination of general services and courier personnel, creation and monitoring of schedules. Management of petty cash and resources toilet and cafeteria.

Process improvement, standardization of procedures, efficiency in resource management.

Perform audits and verify the quality of service of delegated service companies Generate monthly management reports Create and update documents Train leaders of delegated companies{*** }Perform tests to evaluate the quality and effectiveness of the processes Personnel management (more than 400 people)

Monthly compliance with the luminometry indicator which had never been achieved and a higher level of satisfaction of internal and external clients.