Tasks performed: - Guarantee, control and advise at the help desk - Timely attention to customer needs. - Carry out the management of control tools, classify actions carried out when carrying out technical support in the company. - Generate adequate control in office tools. - Comply with quality control. - Carry out activities of attention at the service desk with handling of tools

Web developer. - Guarantee and control that employees comply with the company's PIIP policies. - Generate ETB Web Page Scripts. - Monitor the ETB databases. - Carry out the management of control tools. - Upload landing page to ETB website