In my work assignment, I had customer service responsibilities through social networks, calls to provide product information, follow-up on orders, communication with carriers, sending invoices and medical formulas.

- Knowledge of the Hubspot platform - Slack tool for team communication

In my assignment as a customer service advisor, I worked with the Rappi line, such as order support, billing, order status monitoring, communication through Whatsapp, Chat and email.

Ascent 3 times in the Rappi line.