-Reporting Service development with .NET. -Script development with JS on the company platform. -Queries in SQL SERVER. -Stored procedures, Jobs, Views, update, delete, among others -Software development and maintenance. -Ability to work as a team, adaptability and ability to solve problems.{ ***}-Experience in creating and managing databases using MySQL.

Software development and maintenance, using programming languages such as JS, MySQL, .Net

-Timely survey and analysis of problems. -Monitoring of tickets/daily tasks ensuring the availability of hardware, software, communications and network services on the Vocalcom platform and services. -Service administration and security hosted in Virtuals. -Management of VMWares, Firewalls and Company Networks. -Vocalcom application installation and support. -Creation and maintenance of VPNs in Mikrotik.

-Implementation and maintenance of security measures in corporate systems and networks, as well as participation in infrastructure implementation projects and migration to the cloud and administration of servers and virtual platforms, guaranteeing their correct functioning.

-Help desk assistant in the maintenance and use of the Vocalcom platform and services. -Management of ticketing, email and telephone support for customer service. -In-depth and timely survey and analysis of incidents . -Basic queries in own SQL databases to obtain relevant information.

-Maintenance and updating of technical documentation and problem-solving procedures. -Incident management and ticket tracking in help desk systems. Skills: Teamwork, customer satisfaction, continuous improvement, adaptation, flexibility, commitment