Edwin Fernando Sandoval Becerra
Customer Service Representative
Perfil profissional
I am a dedicated , organized , and methodical individual , always willing to learn new skills . I am friendly , helpful , and polite . I am able to work independently in busy environments and also within a team setting
Experiência de trabalho
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
realização principalTake the extra mile to engage customers.
Implementing and monitoring chats/calls, to assess functionality, reliability, performance and quality of the service or product.
realização principalDeveloping and executing test plans to ensure that all objectives are met.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
realização principalTake the extra mile to engage customers.
Formação acadêmica
Ace english malta | Sin estudios
