Diego Casas Reyes
Systems Analyst, And Technical Services Management
Perfil profissional
I am a person of deductive, methodical thinking, I have the ability to analyze, manage improvement plans and development projects, my taste is software architecture, innovation and teamwork, on several occasions in a natural way.
Experiência de trabalho
Currently, I have been working at Telefónica as a systems analyst and technical services management for almost 4 years, carrying out improvement plan processes, handling Excel, data analysis, research.
realização principalrecognition for monitoring and management to implement new voip and ftth technologies
Process and follow-up for a help desk through the AWS platform, follow-up, report creation and download of information
Assistance to movistar field technicians, broadband and basic line support port enablement remote configuration of fixed ips, database management to manage modems of mo
realização principalBetter management results, analysis and goals
Formação acadêmica
Universidad remington | Undergraduate
