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William Haydar Manotas

BUSINESS ADMINISTRATOR
Habilidades
(Auto-avaliação)
Teamwork 100%
Responsable 100%
Client service 100%
Assertive communication 95%
Innovation 95%
línguas
Perfil profissional

I am a Business Administrator, proactive, dynamic, entrepreneur, with experience in administrative management, extensive knowledge in customer service, very good communication, leadership and teamwork skills.

Experiência de trabalho

Customer Support
somedyt ips | Fevereiro 2023 - Junho 2023 (4 months)
habilidades usadas

Provide a service to the users of the subsidized regime of the EPS COOSALUD, in a comprehensive and personal way to solve their needs in general medical appointment services and with specialists and facilitate the procedures, guaranteeing the quality and opportunity in, authorizations of first level medical orders and direct them with them.

Attention Front Line
nueva eps | Janeiro 2015 - Agosto 2022 (7 years 7 months)
habilidades usadas

Provide a service to users in a comprehensive and personal manner to solve their service needs and facilitate procedures, guaranteeing quality and timeliness in them, medication authorizations, procedures and non-POS supplies, consult portfolio information and inform the user of their contract status, guiding them in their payment and solution, serving priority population through remote channels provided by the company.

Customer Service Advisor
coomeva eps | Dezembro 2008 - Janeiro 2015 (6 years 1 month)
habilidades usadas

Provide a service to users in a comprehensive and personal way to solve their service needs and facilitate procedures, guaranteeing quality and timeliness in them, drug authorizations, procedures and non-POS supplies.

Formação acadêmica
Business Administration
Universidad tecnologica de bolivar | Undergraduate
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