Oliver Velasquez
Debt Relief Closer
Perfil profissional
Active , enthusiastic and committed professional with strong teamwork , ICT and English skills . Experienced in customer service , guiding agents , problem solving and working under pressure
Experiência de trabalho
Debt Relief Closer
campain kings / capital one | Setembro 2024 - Dezembro 2024 (3 meses)
habilidades usadas
Convinced clients for debt relief, assessed financial situation, set up beneficial plans.
realização principalClosed debt relief plans, assessed clients financially and set up plans.
Customer Service Advisor
nearsol (adt security services) | Março 2023 - Dezembro 2023 (9 meses)
habilidades usadas
Advised clients, resolved questions in English, managed bills and collected consumptions for international clientele.
realização principalAdvised international clients in English, managed billing and collections.
Collections Agent / Trainer
solvo global s.a.s (alliance collection service) | Novembro 2020 - Fevereiro 2021 (3 meses)
habilidades usadas
Collected money from American customers, created tools and steps to instruct agents in a new campaign.
realização principalDeveloped training steps and tools for new campaign, instructed agents.
Formação acadêmica
Architecture 2nd Semester Studying
Universidad nacional | Profesional
Universidad nacional | Profesional
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