Commercial advisor for the Dislicores - Bavaria area, my functions were to attend and manage the requirements of the On and B2b channel, regarding the correct use of requests for Bavarian beer products at a national level, order status, means of payment, address concerns and requirements. among others, fulfilling the goals and projects proposed by the client.

Business Sales Compliance

Executive advisor for the Rappi My Store area, my functions are to attend and manage the requirements of Rappi's allies, such as failures of the My Store platform, requests to add products, modification of schedules depending on the operation of the established processes, registrations to the new platform, among other functions.

customer service and companies

Executive advisor for the TST area in DIRECTV for Ecuadorian and Peruvian clients, providing online support for postpaid and prepaid television, technical visit schedules, Cross Selling, general information, claims and contention with a first-line loyalty offer with the intention of cancellation. among other. functions