Problem resolution. • Orientation to results and customer satisfaction. • Teamwork • Punctuality and organization
Management of the Data Protector tool - Manage the Kaspersky Antivirus console Make reports regarding the status of the platform Attention of tickets through the tool
realização principalAcquired new knowledge in handling management tools
Manage the monitoring service of the Clients Proper management of the different Management Tools Carry out the due escalation of the requirements and incident Attention of the requirement
realização principalAcquire new knowledge within my functions continuous learning
Repair and installation of the services provided by UNE Telecomunicaciones (Broadband Internet, ADSL, Telephony, HFC, IPTV, TOIP, LAN To LAN, REDSI PRI-BRI) - Network maintenance
realização principalBeing able to apply the knowledge acquired during my studies in my new professional role