Realization of the business cycle made up of traffic, orders, billing, license plates and dealer deliveries. Support to the corporate sales area and automation of reports.

Automating a report for Renuew.

Attention to queries generated by different channels about the services provided, management of concerns, documentation of services provided and follow-up of admitted cases.

Generation of memorable experiences for users.

Receiving calls from users to purchase tickets, changes and special services. Subsequently, I supported agencies by validating processes and special authorizations.

Support to agencies validating processes and special authorizations.