MANAGEMENT OF INTERMEDIATE EXCEL AND EMAIL FOR PREPARING AND SENDING REPORTS.

EXPERIENCE AND KNOWLEDGE OF THE TRANSPORTATION LOGISTICS PROCESS

SUPPORT TO THE ADMINISTRATIVE AREA, THE WAREHOUSE AND MONEY HANDLING AREA, MAIN CASHIER, MINOR CASHIER AND DATAPHONE. CUSTOMER SERVICE

ACQUIRE KNOWLEDGE IN THE AREA OF ADMINISTRATIVE SUPPORT

INTEGRAL CRS WORK, PROVIDING TECHNICAL SUPPORT, BILLING SUPPORT, SCHEDULING TECHNICAL VISIT APPOINTMENTS, MAKING REPORTS TO THE 2ND LEVEL SUPPORT AREA, RECEIVING PQR AND CREATING THE RECORD OF THE INTERACTION WITH THE CUSTOMER IN THE COMPANY'S CRM AND IN ITS DATABASE, PERFORMING CROSS-SELLING

EXTENSIVE EXPERIENCE IN THE AREA OF CUSTOMER SERVICE AND TECHNICAL SUPPORT