Supervision of sales teams, KPI management, sales closing training, CRM implementation, market analysis, management of corporate accounts and B2B strategic alliances, coaching and customer loyalty.

I led high-performing sales teams, implemented retention strategies, sales closing, business analysis, negotiation and B2B and B2C expansion, achieving 105% of the sales target.

Inventory control, national and international logistics, telephone customer service, order management, incident resolution and effective communication.

Inventory and logistics management, personalized telephone support, incident resolution, and efficient incoming call support.

Preparing invoices, assisting with payments, organizing accounting records, and supporting office operations.

Support in payroll administration, invoicing and financial operations for more than 150 employees and 200 clients.