Arturo Ar
Customer Service Representative
Perfil profissional
I have worked for many years in writing, especially in art, health, society, science and technology. I have worked for public and private companies in organizational, digital and community communication.
Experiência de trabalho
Customer service to clients in the UK and USA via chat, email and calls through tools such as Aircall, Ujet, Front, Slack, Shopify, Kustomer, Ujet, etc, supporting the creation, re-assignment and cancellation of appointments, generation of invoices , receiving PQR and escalating to the areas involved.
realização principalN/A
Concept and construction of the brand and the portfolio of services, benchmarking, social media strategy, advertising content on Facebook Business (Facebook, Instagram, WhatsApp), influencer marketing, relationship marketing.
realização principalN/A
Autónoma de Occidente Majoring in Marketing, Faculty of Administrative Sciences
realização principalN/A
Formação acadêmica
Universidad autónoma de occidente | Undergraduate
