Johanna Severiche
Counselor
Perfil profissional
Johanna is a hard worker with a strong desire to learn and excel in her workplace. She currently works as a bilingual customer service representative.
Experiência de trabalho
Site Resident
creando espacios | Janeiro 2020 - Agora (6 years 10 months)
habilidades usadas
Order materials on time and review tasks assigned to teams.
realização principalResponsible for the correct execution of the work.
Bi-Lingual Customer Service Representative
intouchcx | Janeiro 2020 - Agora (6 years 10 months)
habilidades usadas
Assist customers with shipment tracking and finding effective solutions.
realização principalExplaining complex procedures through assertive communication.
Bi-Lingual Customer Service Representative
teleperformance | Janeiro 2019 - Dezembro 2019 (11 months)
habilidades usadas
Active listening to understand the problem and find effective solutions.
realização principalWorking with confidential and sensitive customer data.
Formação acadêmica
Bachelor 39 s Degree
Emmanuel school | High School
Emmanuel school | High School
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