Jhon Gutiérrez
IT Analyst
Perfil profissional
Telecommunications Engineer, with the ability to manage projects in each of their phases according to the variables identified from the formulation and the decision taken from the evaluation.
Experiência de trabalho
It Analyst
tcs | Março 2016 - Agora (10 years 8 months)
Process leader and monitoring and events staff for Bancolombia. Management of continuous improvement processes.
realização principalLead implementation of monitoring tool Integration between monitoring tools
Support Engineer
commstrack | Outubro 2015 - Março 2016 (5 months)
Technical support at the Rionegro Monitoring and Control Center. Installation and preventive maintenance of communications equipment.
realização principalImplementation of best practices through the design of processes for the operation
Advisor Technical Support Repairs
emtelco | Agosto 2012 - Fevereiro 2014 (1 year 6 months)
Solution of highly complex technical problems through validation, discard, orientation, and escalation of incidents
Formação acadêmica
Computer Science
Instituto tecnológico metropolitano | Undergraduate
Instituto tecnológico metropolitano | Undergraduate
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