Responsible for managing and operating essential services in Claro's Data Center. Handles DNS, VMware, backup/recovery, and resolves customer incidents efficiently.

Specialized in DNS administration, VMware virtualization, and Veeam Backup. Manages critical incidents and ensures technological infrastructure efficiency.

Handled requirements and incidents, managed DNS records, monitored alarms, executed backups, managed virtualized resources, and prepared virtualization reports.

Managed Datacenter operations using agile Scrum framework. Oversaw DNS, backups, virtualization, and incident management for multiple clients.

Checked and updated project documentation, supported project leader in infrastructure area.

Supported infrastructure projects, ensuring up-to-date documentation in digital and physical formats.