Johanna A. Martinez Rodriguez
Technical Support Agent
Perfil profissional
Tourism and hotel administrator with experience in event coordination, travel management and customer service. I am organized, with communication and problem-solving skills, seeking to contribute to the success of a dynamic team.
Experiência de trabalho
Technical Support Agent
foundever colombia | Agosto 2020 - Outubro 2024 (4 years 2 months)
habilidades usadas
Diagnose and resolve technical hardware and software problems, train users in proper use of terminals and customer service.
realização principalProvide support to users in the use of terminals and associated systems.
Au Pair
aupair care | Janeiro 2018 - Fevereiro 2020 (2 years 1 month)
habilidades usadas
Coordinate activities and provide detailed customer service and security.
realização principalProvide high quality physical and emotional care for children.
Events Executive
club de banqueros y empresarios | Setembro 2014 - Agosto 2017 (2 years 11 months)
habilidades usadas
Coordination of staff for event logistics and customer service.
realização principalPreparation of quotes for social and corporate events.
Formação acadêmica
Academic Bachelor
Institucion educativa la floresta | High School
Institucion educativa la floresta | High School
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