I worked as a loyalty agent, verifying in the databases products of business customers, the products were analyzed to calculate a new offer that would involve the same or higher billing charge, I also performed work on reviewing business services that should be migrated, performing the verification of services and generating technology changes, creating new data and sending daily report

I worked as a commercial executive for the b2b bank of bogota SME campaign, where I provided support in any requirement that they had or escalated the case, I managed macro databases which allowed me to expand the concepts learned in the university