Designed and maintained queries for reports, provided feedback to stakeholders, and contributed to the adoption of BI in daily activities.

Helped drive business decisions by analyzing metrics and designing reports for internal customers. Proposed metrics for departments starting to use BI.

Lead workshops with carriers to enhance performance metrics and acted as a focal point for connectivity issues.

Designed reports to maintain DQ performance, controlled and monitored DQ metrics, and automated reports to improve visibility platform.

Focused on vendor management, market research, and sustainable corporate agreements for long-term success.

Researched and developed new vendors, negotiated corporate agreements, and analyzed potential markets and products for LATAM region.