1. Complaints and claims management: receive, analyze and resolve any customer complaints or claims, ensuring their satisfaction and seeking effective solutions. 2. Staff training: train, train and direct the team with the proposed objectives and goals

Management of 10 real estate agents focused on meeting goals. Management of marketing strategies, managing to boost the generation of qualified leads, reducing the uncertainty of agents. Continuous training for my team, leading them to meet the proposed goals. Successful commercial management within the company, generating positive results.

Perform analysis of indicators, which favored decision making, strengthening and increasing average sales. Increase sales conversion rate by 10% each quarter through promotional strategies. Use visual merchandising techniques to highlight products and encourage additional purchases. Carry out customer loyalty campaigns through coupons and discounts. Realization of strategies for growth