Applications analyst for carrying out development projects for final clients, providing traceability from the first consulting phase to stabilization and completion of each project, generating value for each implementation and each client.

Lead spaces with greater fluidity and be able to coordinate activities through agility.

Provide remote, telephone and face-to-face technical support, installing programs, supporting physical equipment with a Lenovo guarantee, providing internal application solutions with demanding SLAs.

problem solving ability, work under pressure, analysis of difficult situations.

Maintain Relations with the Uribe Group customer, in order to support applications and services to users and employees of the group by telephone, CA DSM, mail and on site, ITIL methodologies.

customer service, versatility, ITIL standards