- Administration of the point of sale - Management of purchase orders and office supplies - Control and management of inventories in SAP - Management of petty cash and foreign exchange fund, maintaining the liquidity of the business - Reclassification of means of payment and document management - Programming of time band - Report of Sundays, holidays, incapacities and vacations. - Make decisions about novelties or needs that arise at the point of sale - Compliance with indicators

- Provide customer service, - PQR Management - Sale of financial products, taking into account the guidelines and protocols, to preserve the reliability of the bank.

Evaluate the behavior of customer queries to improve the level of service of the Contact Center, We managed to enable a service line focused on the needs that can be solved in the first contact.