Execute the company's commercial processes based on customer contact, visits, negotiations and post-sales monitoring.

I increased sales by 30% through commercial strategies based on effective negotiation closures and customer loyalty.

Diagnose, train and evaluate personnel in operation and entering the portfolio area, through the planning and preparation of training material for the different training processes, monitor, provide feedback on calls and follow up on the operational management of the advisors. .

I designed and implemented effective training programs to improve operational deficiencies, achieving a 40% increase in process efficiency and expected results.