Attention to the user through chat and calls, technical support to restaurants among other tasks

Customer service through calls with interest in acquiring tangible and intangible products or services, profiling, commercial offer applying different types of closures to achieve effective sales

Verbal fluency, improve active listening, rebuttal of objections among others

Within the tasks to be carried out, I performed monitoring the calls made by the advisors when communicating with the user, validating the information transmitted to the user, checking quality, making group and individual feedback after identifying opportunities for improvements, collecting data that allows effective communication with the user.

Professional growth, improve written and verbal communication skills, assertive language management.