As Commercial Manager the development of a High performance team, focused on listening to the needs of our clients through the Directors, and developing in them the necessary skills to support their clients, in Credit Policies, Type of Product to which they could apply and Teach to support the Credit Applications in such a way that the credits were approved and improve the commissions of the directors.

In this case, being able to identify the client's need and achieve closeness with it, allowed us to really identify which product best suited their needs as well as the amount of credit to take. Listening to their dreams and desires, helped us to improve the amounts of the credits delivered. This was my main role in training my sales team.

In the position of Regional Manager, my challenge was to train the Zone Managers under my charge, to develop strategies and skills in their leadership teams that would help the saleswomen to advise clients, listening carefully and identifying their needs. and in this way to be able to advise and achieve a successful sale.