Emily M. López
Tech Support Cross Selling
Perfil profissional
Dedicated and multilingual Customer Service Representative with over 8 years of experience in facilitating effective communication and delivering exceptional support across diverse industries
Experiência de trabalho
Tech Support Cross Selling
cox communications | Novembro 2023 - Abril 2024 (5 months)
habilidades usadas
Promoted products or services, and closed sales by understanding customer needs.
realização principalAssisted customers with troubleshooting and resolving technical issues.
Csr
netflix | Março 2021 - Julho 2023 (2 years 4 months)
habilidades usadas
Focused on enhancing customer satisfaction and fostering positive client relationships.
realização principalResolved customer issues and provided information about products or services.
Volunteer
iyf ngo | Agosto 2022 - Outubro 2022 (2 months)
habilidades usadas
Assisted in various customer service roles, focusing on effective communication and support.
realização principalProvided support in a volunteer capacity, enhancing customer interaction.
Formação acadêmica
English and Japanese Language Certificates
Fce certificate | Technological career
Fce certificate | Technological career
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