Leader with a human-centered approach and 15+ years in team management , communication , and organizational transformation . Skilled in data analysis , digital process optimization , and remote project coordination . Strong leadership and Scrum Master experience
Led cross-functional teams, organized co-creation sessions, fostered inclusive agile communities, and managed transparent reporting.
realização principalFacilitated agile teams, enhanced collaboration, led workshops, improved KPI/OKR reporting, and built trust and accountability.
Prioritized tasks, managed information flows, and facilitated communication between business and technology.
realização principalPromoted agile culture, managed distributed teams, ensured alignment with global objectives, and supported business-technology coordination.
Managed internal/external client relationships and optimized service-oriented processes for better response times.
realização principalCoordinated client communication, built trust, implemented collaborative service processes, and improved user experience.