I was in charge of: Supporting the information gathering process and initial definition of automation projects, carrying out the development of processes suitable for automation and assigned to me, developing documents such as user and technical manuals for automation and assistants in charge, perform the deployment and execution schedule in the UiPath orchestrator and track bots...

Automate the classification of a large part of the PQRS received by EPM (Empresas Públicas de Medellín) through its web portal for subsequent attention, whether it is an automated response to the EPM user or assignment to an official for review and process for its solution. final