Planning and execution of audits based on the Organization's governance model (CMMI, ISO 9001, others). Accompaniment for the generation of corrective action plans. Validation of the customer experience, contributing to the continuous improvement of detailed reports. Support of initiatives to define knowledge management tools, facilitating continuous improvement.

Sensitization of risk management practices, scope management among others, through coaching and corporate training, improving the indicators of methodological adherence.

Participation in project management, with a strategic focus and rigorous follow-up, guaranteeing successful closure. Planning, monitoring and control of ANS service level agreements. Planning and execution of training programs to close technical knowledge gaps. Accompaniment to economic management (conciliation, planning and monitoring, billing). Contribution to the administrative management of projects.

Automation of a massive certification process, reducing manual activities by 89%, speeding up the delivery of results.

Management of technical documentation in development projects. Standardization of acceptance criteria for deliverables. Monitoring, control and training of project management tools